1Policy Introduction & Applicability
This privacy policy db89com Published by db89com.net and applicable to all users of the platform. By using our services on db89com's website, mobile app, or any digital channel, you are deemed to have consented to this policy.
Db89com always respects your privacy. We believe your information belongs to you — we only collect the information necessary to provide services, nothing extra. This policy has been created so you know exactly what we do with your data.
2What information is collected?
Db89com collects different types of information for various purposes. Details are shown in the table below:
| Type of Information | Example | Purpose | Type |
|---|---|---|---|
| Personal Information | Name, date of birth, national ID | KYC verification | Mandatory |
| Contact Information | Email, phone number | Account & Communication | Mandatory |
| Payment Information | Mobile banking number, bank account | Transaction Processing | Mandatory |
| Device information | IP address, browser, OS | Security & Analytics | Automated |
| Gaming history | Bets, wins/losses, timestamps | Responsible Gaming | Automated |
| Communication Preferences | Promotional Notifications | Personalized Offers | Optional |
Db89com does not collect any additional information beyond the above. We do not have access to and do not collect sensitive information such as your location, contact list, or microphone.
3How is your information used?
Db89com uses your information solely for the following purposes — and nothing else:
- Account management: For registration, login, and account security.
- Payment Processing: To complete deposits and withdrawals.
- KYC verification: To fulfill legal obligations for age and identity verification.
- Customer service: To resolve issues and answer questions.
- Security Assurance: To prevent fraud and irregularities.
- Responsible Gaming: To identify unusual gaming patterns.
- Relevant Offers: To send bonuses and promotions tailored to your preferences (with consent).
- Legal compliance: To comply with regulatory requirements.
4How long is data retained?
Db89com retains your information only for as long as necessary. The general rule is:
- All data is retained while your account remains active.
- Even after account closure, certain information may be retained for up to 5 years for legal reasons.
- Transaction records are retained long-term in accordance with financial regulatory obligations.
- Deletion requests are processed within 30 business days.
All data is stored on servers in accordance with international security standards. db89com conducts regular security audits.
6Cookies & tracking technology
Cookies are used on the db89com website to enhance your browsing experience. We primarily use three types of cookies:
- Essential Cookies: For login sessions and security — these cannot be disabled.
- Functional cookies: To remember language, theme, and preferences.
- Analytics Cookies: To understand which pages are used most — these can be disabled.
You can delete cookies or block new cookies anytime from your browser settings. However, disabling essential cookies may cause some parts of the platform to not work properly.
7Security Measures
Db89com uses industry-leading security technology to keep your information safe. Our security framework includes:
- 256-bit SSL/TLS encryption — on all data transfers.
- Two-Factor Authentication (2FA) available.
- 24/7 real-time fraud monitoring system.
- Regular third-party penetration testing.
- Payment information is stored separately in tokenized form.
- Automatic account lock after failed login attempts.
Keep in mind — no system on the internet is 100% impenetrable. Use a strong password and never share it with anyone. If you notice any suspicious activity, contact db89com support immediately.
8Your data rights
Db89com respects your data rights. You have the following rights:
Access rights
You can request to view what information about you is on db89com.
Right to Rectification
You may request correction of inaccurate or outdated information.
Right to Erasure
You can request deletion of personal information after account closure.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Data Portability
You can request a copy of your data in a downloadable format.
Right to Restrict Processing
You may request temporary suspension of data processing in certain circumstances.
9Protection of Minors' Information
Db89com strictly follows an 18+ policy. We never knowingly collect information from anyone under 18 years of age. Age is verified during registration, and KYC documents are requested if there is any doubt.
If a minor opens an account using false information and we become aware of it, the account will be immediately closed and all data will be deleted. Parents or guardians may report such cases to support.
10Policy Changes & Updates
Db89com updates this privacy policy as needed. Members will be notified via registered email and in-platform notifications if significant changes occur.
If you continue using db89com after a policy change takes effect, you will be deemed to have accepted the new policy. Please review this page regularly and check the latest update date.
11Contact & Complaints
If you have any questions, concerns, or complaints regarding the privacy policy, contact db89com. Our privacy team is ready to respond quickly.
- Live Chat: Log in to db89com and contact us via live chat anytime.
- Email: [email protected] (usually replies within 24 hours)
- App support: Go directly to the support section from the db89com app.
For faster resolution, provide your username and detailed description of the issue when contacting support.