1Introduction and Acknowledgment
These Terms & Conditions db89com (the operating company and website db89com.net) and its users constitutes a legally binding agreement. By creating an account on db89com or using the platform, you are deemed to have agreed to all these terms.
If you do not agree with any part of these terms, please refrain from using db89com. db89com reserves the right to change these terms at any time, and members will be notified before changes take effect.
2Eligibility and Age Limit
The minimum age to open an account and use services on db89com is 18 years old or older. You are solely responsible for ensuring that online gaming is legal in the country or region where you reside.
- Minors are strictly prohibited from using db89com.
- Accounts cannot be opened using fake identities or someone else's information.
- If online gaming is prohibited in your country, using db89com may be against the law.
- Db89com may request KYC documents at any time for age and identity verification.
3Account Rules
Each person may only have One Account If multiple accounts are found in one person's name, db89com reserves the right to permanently close all accounts.
- Keep your account password secure; do not share it with anyone.
- If you notice any suspicious activity on your account, notify db89com support.
- You are fully responsible for all activities on your account.
- Accounts may not be transferred to third parties.
- Maintenance fees may apply to inactive accounts (no transactions for 12 months).
All information on the account — name, phone number, payment details — must be accurate and up-to-date. If false information is found, db89com may block withdrawals.
4Deposit Terms
You can deposit funds on db89com via various payment methods including mobile banking, bank transfer, and e-wallets. Minimum deposit amounts and processing times vary by method.
- Use only payment methods in your own name.
- Deposits from third-party accounts or cards are prohibited.
- Deposited funds must be used for gaming purposes.
- Db89com may not accept suspicious deposits without verification.
- If a deposit is not credited, notify support with receipt/proof.
5Withdrawal Policy
To withdraw winnings from db89com, you must first complete KYC verification. Once verification is complete, regular withdrawal requests are processed quickly.
- Withdrawals can only be made using the method used for deposits (where applicable).
- Funds sent to incorrect account numbers may not be refunded.
- Withdrawals may be blocked if active bonus wagering requirements are not met.
- Daily withdrawal limits depend on account level and history.
- Unusually large withdrawal amounts may require additional verification.
Db89com may, at its sole discretion, temporarily hold or cancel any withdrawal if a breach of terms is suspected.
6Bonuses and Promotions
Db89com offers various types of bonuses and promotions. Each bonus has its own terms and conditions, which are specified on the respective offer page.
- Wagering Requirements: Bonus funds must be wagered a specified number of times before withdrawal.
- Expiry: Each bonus has a specific expiry period; bonuses expire automatically after the deadline.
- Game Restrictions: Some bonuses are only valid for specific games.
- Single Use: The same bonus cannot be used multiple times.
- Abuse: Bonus system abuse may result in account termination.
Db89com reserves the right to modify, restrict, or terminate any promotion, even without prior notice.
7Gaming Rules
Each game on db89com has its own rules, which are displayed within the game. General gaming policy is as follows:
- All game outcomes are determined by RNG (Random Number Generator) and regularly audited by third parties.
- If a game stops due to technical errors, db89com will attempt to refund the bet or restart the game.
- Db89com is not liable if a game is lost due to internet disconnection.
- In the event of a dispute regarding game results, db89com's server records will be considered final.
- Db89com reserves the right to void winnings resulting from software errors.
For Sports Betting, results are determined based on official announcements from the relevant sports authority. If a match is cancelled or postponed, bets will be refunded according to specific rules.
8Prohibited Activities
The following activities are strictly prohibited on db89com and will result in immediate account termination:
- Creating or operating multiple accounts.
- Using stolen or unauthorized payment methods.
- Attempting to hack or manipulate the bonus system or gaming algorithms.
- Placing bets automatically using any software or bot.
- Money laundering or suspicious financial activities.
- Harassment or discourteous behavior towards other users.
- Intimidating or threatening db89com staff.
- Using or stealing another person's account information.
9Responsible Gaming
Db89com believes that gaming is for enjoyment. We advise every member to play responsibly. The following features are available on the platform:
- Deposit Limits: Set your own maximum deposit amount.
- Self-Exclusion: Suspend your account for a set period.
- Reality Check: Receive gaming time reminders at regular intervals.
- Review History: View complete gaming and transaction history.
If you notice any signs of gaming addiction, contact db89com support immediately. For more details, see our Responsible Gaming page See more.
10Account Cancellation
Db89com may cancel or temporarily suspend an account at any time for the following reasons:
- Violation of any provision of these terms.
- Refusal to complete KYC verification or provision of false information.
- Suspicion of fraud, deception, or illegal activity.
- Court or regulatory authority directives.
You may also request to close your account at any time. If there is a valid balance, it will be refunded subject to verification.
11Terms Modification
Db89com reserves the right to change, add to, or amend these Terms & Conditions at any time. Significant changes will be communicated via registered email or app notification before they take effect.
Continued use of db89com after changes means you accept the new terms. We recommend checking this page regularly.
12Contact
If you have any questions or complaints regarding these Terms & Conditions, contact db89com's support team. Our team is able to provide assistance in Bangla.
Ways to Get Support:
- Live Chat: Log in to the platform and contact 24/7 Live Chat.
- Email: [email protected] (displayed as text only)
- App: Go directly to the Support tab from the db89com app.